AFrame allows you to send batch marketing emails to your contacts using SendGrid. If you do not already have SendGrid set up, instructions on how to do so are within our Batch Email Setup (SendGrid) article.

  1. Use the Advanced Search Page to search for & select the contacts that should receive your email. Once you have your complete list, use the Connect > Send Batch Emails option to prepare your email next.


    Application Link: Advanced Search Page


  2. Prepare your email using the several options available before previewing the final emails.



  3. The next screen is used to preview your merged emails & then send the emails immediately or schedule them for a later date/time.


Viewing Batch Summaries


Go to the Email Batches page to view the results of your email batch. You can view how many were delivered and if any errors were received.


Application Link: Email Queue > Email Batches
Related Articles: Email Queue

Troubleshooting

  • The most common issue with emails failing to send is that you've reached your max daily SendGrid limit. If you have a free SendGrid account, you are limited to 100 emails daily. If you reach this limit, you should upgrade to a paid account.

  • You can resend any failed emails by clicking the Error Result column, and selecting "Resend Failed Emails". This will place any failed emails back into the queue.